Top Workplaces in Healthcare

4 Elements of a Successful Healthcare Employee Experience

Confronting stressors: It's just part of the job description for any healthcare worker in 2015. Each day this year, healthcare workers will be:

• complying with regulations new and old,
• offering patient care that is both low-cost and high-quality,
• performing well amidst critical talent shortages, and
• adopting new, digitally-enhanced work processes.

In this type of environment, is it even possible to build a positive employee experience? At the 13 healthcare companies on the 2015 Fortune 100 Best Companies to Work For® list, it is. And, their employment practices can help other healthcare companies do the same.

In analyzing the healthcare companies making the 2015 Fortune 100 Best Companies to Work For® list, Great Place to Work® Institute uncovered four common strategies for success at the top healthcare workplaces.

1. Foster communication and transparency between employees and leaders. Scripps Health managers and employees use an interactive visual communications map to guide them in discussions regarding organizational changes.
2. Promote employee health and wellness. OhioHealth provides programs and resources to help employees with inactivity, obesity, stress, and smoking, ultimately positioning employees to feel their best when caring for patients.
3. Include employees in change and cost-cutting measures so changes get incorporated into how work gets done. Southern Ohio Medical Center involves all employees in discussions about how to tackle financial challenges.
4. Connect people to purpose—allow employees to do good and find meaning in their work. Atlantic Health System shares progress on patient quality and satisfaction measures as a way to recognize employees' hard work.

See the full list of healthcare companies on the 2015 Fortune 100 Best Companies to Work For® list below. Read more industry insights about the top workplaces in the Great Place to Work® analysis: "Industry-Specific Strategies of Winning Companies." And, check out these free healthcare industry resources from non-profit benchmarking and best practices organization APQC.

• State of Leadership in the Healthcare Industry (Infographic)
• How Smart Leaders Leverage and Grow Experts in the Healthcare Industry (Infographic)
• Healthcare Industry Convergence (Webinar)
• Leveraging the Process Framework to Simplify Industry Complexity (Webinar)

2015 Fortune 100 Best Companies to Work For® List: Healthcare Companies

• Atlantic Health System
• Baptist Health South Florida
• Children's Healthcare of Atlanta
• Houston Methodist
• Mayo Clinic
• Meridian Health
• Ohio Health
• Roche Diagnostics
• Scripps Health
• Southern Ohio Medical Center
• St. Jude Children's Hospital
• Texas Health Resources
• WellStar Health System

ABOUT ELISSA TUCKER
Elissa Tucker is a research program manager at APQC. She is responsible for developing and executing APQC's human capital management research agenda. Elissa has written and been featured in many HR industry publications and is a regular speaker for HR industry webinars and conferences. Elissa has more than 15 years of HR research, writing, and advising experience. Prior to joining APQC, Elissa worked as a senior research consultant at, Hewitt Associates (now AonHewitt). Elissa co-edited and contributed to the book: Workforce Wake-Up Call: Your Workforce Is Changing, Are You?, John Wiley & Sons, 2006.

ABOUT APQC
APQC is a member-based nonprofit and one of the leading proponents of benchmarking and best practice business research. Working with more than 500 organizations worldwide in all industries, APQC focuses on providing organizations with the information they need to work smarter, faster, and with confidence. Every day we uncover the processes and practices that push organizations from good to great. Visit us at www.apqc.org and learn how you can make best practices your practices.

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Elissa Tucker